Beginner’s Post to Dealing with Tweets

Once you have a significant number of followers on Twitter, dealing with tweets can become a grueling experience. But remember, it doesn’t have to be. In essence, Twitter should be an overall rewarding and fun experience if you’re using it for personal reasons. If you’re using the platform for business purposes, it should be thought of as an effective tool and a way to stay in touch with your customers and clients. In an effort to keep your sanity where it belongs, here are some tips on dealing with tweets.

First and foremost, remember that you do not have to read every tweet. With a certain number of tweets coming in, this could very well become an impossible task anyway! If you really feel that every tweet should be read, and you’re using Twitter for your business, perhaps make it an employee’s task to read the tweets. The same goes for replying to tweets – there is no rule that says you have to answer each one. Try to reply to some, but don’t feel guilty if you don’t reply to them all.

When it comes to tweeting in response, take a look at the tweets you’re considering. If you’ve received a tweet that you feel you must reply to, but it doesn’t make sense to tweet in front of the whole world, consider sending a direct message. Direct messages allow for one-on-one conversations, which is great for customer support and private conversations. Twitter Search is also an effective tool to help decide which tweets to reply to. You can do a search to find if someone is talking about you (or your company) and chime in accordingly.

If you need help managing your Twitter account and don’t have the manpower or budget for an employee to help out, consider using a third-party client. Such clients as Twhirl and Tweetdeck make it a lot easier to manage a Twitter account that has plenty of followers. And remember, if you’re billing clients and tweeting all day, you may end up losing those clients, so be careful and take the help where you need it.

As you learn what to tweet about and how to go about doing it, you’ll get the hang of it. Remember, there is no way to use Twitter wrong, so if someone has a problem with the way you use Twitter, they can unsubscribe from your list. If you’re using Twitter for your business, try and stay interesting and relevant to your industry while avoiding tweets only about yourself. If you’re looking to build a list of followers or a loyal community, the best way is to comment on other people’s tweets and to re-tweet what others have said.

When dealing with tweets, people will throw negatives at you. The important thing to remember is that these are just like opinions and don’t have to influence your view of Twitter and how you use it. Some examples of such negatives include that Twitter takes up too much time and takes you away from productive work. Other arguments include that Twitter has no strategy and doesn’t replace customer service. The list goes on and on. Sometimes, these negative comments may be posted right on your Twitter stream, so just beware and don’t take anything too personally.

2 Responses to “Beginner’s Post to Dealing with Tweets”

1. Tweets that mention Beginner’s Post to Dealing with Tweets -- Topsy.com says:

   November 5, 2009 at 2:40 pm

   [...] This post was mentioned on Twitter by WebDoctus Blog. WebDoctus Blog said: Beginner’s Post to Dealing with Tweets http://url4.eu/hWum [...]

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2. Jin Li says:

   November 6, 2009 at 9:23 am

   Amazing tips, they should post this somewhere on twitter so people don’t get sensory overload.

   Reply